Here at The Marlowes we always work hard to give you the best shopping experience. Our helpful team are on hand to give you any assistance you may require and our specially trained Guest Services team are always nearby to answer your queries. We'll help you locate lost property, assist you with photocopying and faxing or purchase a parking season ticket. For further assistance, you can also visit the Management Office located on the Management level accessible via the lifts near New Look.
We are currently not selling Gift Cards, but they are still accepted in stores. Please visit Guest Services for any queries.
From time to time jobs are available in stores and within Mall Management in The Marlowes. Please visit Guest Services to find out more and pick up an application form or visit the job vacancy pages on this website for current vacancy details.
If you have misplaced or found any items simply report the items to one of the assistants at Guest Services. Or alternatively, please call: 01442 413815.
Please note Guest Services is open 7 days a week, but closes daily from 12.30-1.30pm.
If you require assistance in calling a taxi, just go to Guest Services and we will call one for you.
Looking for somewhere to entertain the children? Would like to catch a film? Our Guest Services team can help you with any around town queries that you may have.
The Marlowes has gained national recognition for its outstanding customer service after being awarded WorldHost Recognised Business status.
Guest Services is located in Centre Court, next to our new play area. You can find the management office on the second floor, accessed from the lifts opposite Sports Direct.