Enjoy your shopping experience knowing the kids are having fun and being cared for with our new FREE crèche, Tinies. Available for children from 2-10 years old, Tinies is Ofsted registered and provides up to 2 hours free childcare for guest shopping in the centre.
About Tinies Crèche
Tinies Daycare provides FREE childcare for children aged from 2 to 10 years old, for up to 2 hours, while you shop. There are restricted hours for 2 to 3 year olds and these are term time only between the hours of 9:30am to 3pm. After school and during the school holidays we take children from 3 years to 10 years inclusive.
In return for FREE children we ask that you share your shopping experience with us by allowing us to photograph your receipts so we can track usage of retailers and basket spend. Spend as little as a £1 to enjoy this great service.
How to Register
In order to enjoy this FREE service, please register your child. When visiting to The Marlowes, please check for availability at Tinies Crèche. Unfortunately we do not take bookings in advance. Availability is on a first come, first serve basis.
Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 19:00
Friday 09:00 - 17:30
Saturday 09:00 - 17:30
Sunday 11:00 - 17:00
For more information contact the Customer Service team via email at firstname.lastname@example.org or by telephone on 01442 413818.
Tinies Daycare colleagues are fully vetted, which means they all have:
• Qualifications or experience
• Been interviewed face-to-face
• Been reference checked
• A current DBS/PVG check (police check)
• Uniform provided where necessary
• And, at least one will hold a First Aid certificate.
We have public and employer’s liability insurance and can provide you with a copy on request.
Unfortunately, booking can only be made once you are in The Marlowes Centre and are allocated on a first-come basis.
The crèche can be found next to the customer service desk.
All parents and guardians can book in a child. It must be the same person who signs them in for a session on arrival that comes back to collect so we can complete a signature match for security.
The minimum session is 1 hour and the maximum is 2 hours.
As every child has different dietary requirements and the sessions are for a short period of time, we do not provide food, however, we provide water at a child’s request.
Yes, we would be delighted to welcome your child. On their first visit, we provide one to one care, then based on your advice and their care plan, we assess if they’re happy to join in with a future session. Alternatively, we can continue with one to one support. Please speak with one of our team to enquire about booking our one to one support.
We have lots of imaginative and interactive experiences, including a Smartboard, interactive games system, creative area, magnetic chalk board, free play and physical activities.
We don’t have a storage facility for buggies however, we do provide parent and child parking spaces in our carpark.
Parents or guardians must be in remain in the shopping centre at all times.
The team will attempt to comfort them and encourage them to join in the activities. Should a child become very distressed we will text or call a parent back.
We have a first aider on duty at all times trained to administer first aid. If your child is injured you will be informed about the incident and asked to sign an accident form.
Please evacuate yourself by the nearest exit. The Tinies Team will evacuate the children safely to the designated assembly point.
We welcome children aged 3-10 years all year round. Two-year olds are welcome to come and play between 9am – 3pm during term time. Unfortunately, to ensure their safety we are unable to welcome two year olds at peak times.
The creche is a free service, we just ask that in exchange you spend as little as £1 in the centre and share your receipts with us on collection of your child.