Marlowes Shopping Centre Rewards Excellent Service

So, to make the experience even better and to recognise sales assistants who have exceeded our customer's expectations, and we're proud to announce that the winner of the very first Customer Service Awards was Lawrence Brown, age 17, sales assistant at New Look.

Lawrence has worked in New Look as a Sales Assistant for 2 months and confirmed that the best thing about his job is the support he receives from the team, strong motivation by Rachel Horn - Store Manager at New Look and her  management team and how working in a positive environment helps to bring out his best qualities.

Eileen Gannon, Marketing Manager at Marlowes Shopping Centre presented the award to Lawrence and said, "The scheme was launched to reward great customer service, and to encourage our retailers to strive to always do their very best. Lawrence is a prime example that hard work and dedication pays off. The customer who nominated Lawrence for the award was really pleased with the service she received, and as a result will continue to shop at New Look and Marlowes Shopping Centre!"

Lawrence and the customer who nominated him for the award, both received a Marlowes £50 gift card to spend within Marlowes Shopping Centre.

In addition New Look will be shortlisted for a special award which could see the team win a fantastic prize at the end of the year.

For your chance to win a £50 Marlowes gift card come along to Marlowes Shopping Centre and experience great customer care.